– HOW CAN I MAKE A RESERVATION? –

 

THERE ARE 4 WAYS FOR YOU TO CHOOSE TO MAKE A RESERVATION FOR YOUR ADVENTURE !

1) ” W E B S I T E (www.tickettomystery.com) “
– You can reserve the game room in advance through our website,
by select the date and time you prefer and check if it’s available or not.

2) ” W A L K – I N “
– Please feel free to visit us directly at Gateway Ekamai, 3rd Floor. FROM 10:30 – 19:30
(Please kindly see ABOUT US section for the ways of transportation)

**Regards, for the walk-ins.
There’s no guarantee if the game room that you prefer will be available at the moment or not.

 

3) ” F A C E B O O K – P A G E – I N B O X ”
– If you’re on Facebook, you can ask our staff to make a reservation for the game room
through this or feel free ask them about the details that you’d like to find out.
(eg. prices, promotions, an advice about the games and etc)

4) ” F A C E B O O K – P A G E – I N B O X “
– You can make a call and ask our staff to make a reservation for the game room
and feel free ask them about the details that you’d like to find out.
(eg. prices, promotions, an advice about the games and etc)

**Regards, for the phone call reservation. We might have to ask for a moment of your time.
Because our staff need to gather you info for the booking process. (eg.full name, contact number and etc)

 

– HOW CAN I PAY FOR THE GAME? –

 

THERE ARE 2 WAYS FOR YOU TO CHOOSE TO MAKE A PAYMENT !

1) ” C A S H “
– You can reserve the game room in advance on our website and choose “BOOK BY EMAIL”
After the process is done, you will get the confirmation email. Then you can pay for the game in cash on the arrival.

**Regards, this payment method is suitable for the detectives
whom cannot decide which game room to play and might want to change the game on the arrival.

 

2) ” P A Y P A L – W A L L E T (ONLY! ONLINE BOOKING) “
– You can reserve the game room in advance and pay in advance through our website.
By clicking on “CHECK OUT VIA PAYPAL” and the site will lead you to PayPal log-in.

**Regards, we do not have a refund policy for this payment method.
If you’d like to use any promotion as a discount or haven’t sure about the number of participants.
Please kindly select “BOOK BY EMAIL” instead and pay for the game in cash, on the arrival.

 

– FREQUENTLY ASKED QUESTIONS –

 

” WHAT IS AN ESCAPE GAME? HOW DOES IT WORK?”

Mystery’s Team said: An Escape Game is physical adventure game in which the players are locked in a closed room
and have to use elements of the room to solve a series of puzzles and escape with in a set time limit (60 Mins)

The minimum is 2 players and maximum is 6 players.
The game requires the number of players as above, in order to solve all of the riddles. Brainstorming is a part of the game.

The Age Range for the players is from 7 years-old UP TO 100 years-old.
(In case there’s a young player or a senior player in a group. Our staff will recommend the suitable game room for you.)



” IS IT SAFE IN THERE? IS IT SCARY? IS THERE ANY JUMP SCARE? ”
Mystery’s Team said: There’s nothing as scary as the haunted house.
In Escape Game all of the elements in the room will be still. In other words, you can be at ease because there’s no jump scare in there at all !

Anyhow; there will be a sound effect in every room. If it’s too loud or too creep to handle,
please feel free to ask our staff to turn down the volume or turn off the sound effect.

 

” WILL THE GAME MASTER MONITOR MY GAMEPLAY? “

Mystery’s Team said: THERE ARE SEVERAL ROOMS, IN ONE THEME.
Each room is equipped with a CCTV to ensure for the players safety.
The Game Master will be in the CCTV Room, to monitor you game progress.
If there’s an emergency incident happens, the Game Master will rush there to assist you.

 

” HOW DO I ASK FOR HELP? “

Mystery’s Team said: Before a marvelous journey begin,
the Game Master will give you a communicate tool (eg. Buzzer or Walkies Talkies)
You are allow to ask for some hints, but you have a limit in this. Think wisely before asking.

 

” ARE THE GAMES IN THAI OR ENGLISH? “

Mystery’s Team said: The clues are in both language.
Also, our staff can speak Thai fluently and speak English fair – excellent.
Some staff be able to speak Mandarin for a little, but not very well.

 

” WHAT WILL HAPPENED IF I COULDN’T COMPLETE THE MISSIONS ON TIME? “

Mystery’s Team said: You will be trapped in there until we’re closing.
NAH ! In case the players couldn’t complete their missions on time. The staff will escort you out.